Privacy Policy

Last Updated: December 2024

Mind Reset Technologies LLC ("we," "our," or "the Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services at negativethoughtscleaner.com.

1. Information We Collect

We collect the following types of data:

  • Account Information: Email address, name, and password (encrypted)
  • Questionnaire Responses: Your answers to personality assessment questions
  • Usage Data: Your interactions with the platform, daily progress, and exercise completion
  • WhatsApp Number: If you opt-in for daily reminders via WhatsApp
  • Payment Information: Processed securely through PayPal (we do not store your credit card details)
  • Technical Data: IP address, browser type, device, and login data for security and analytics

2. How We Use Your Information

We use your information for the following purposes:

  • Personalization: Generate a customized daily coaching program based on your questionnaire results
  • Communication: Send daily exercises, updates, and service-related notifications
  • Service Improvement: Analyze aggregate patterns to enhance user experience
  • Support: Respond to your inquiries and provide technical assistance
  • Security: Prevent fraud and ensure platform security
  • Legal Compliance: Meet legal and regulatory obligations

3. Data Sharing

We do not sell your personal data. We may share your information only with:

  • Service Providers: OpenAI (AI), PayPal (payments), Brevo (email), WhatsApp Business API (messaging) - all bound to protect your data
  • Legal Compliance: When required by law or to protect our rights
  • Business Transfers: In the event of a merger, acquisition, or asset sale

4. Cookies and Tracking

We use cookies and similar technologies to manage sessions and improve your experience. You can control cookie preferences through your browser settings.

5. Data Security

We implement technical and organizational security measures to protect your data, including encryption, secure storage, and access restrictions. However, no method of Internet transmission is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request account deletion at any time.

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Receive your data in a structured, commonly used format

To exercise these rights, contact us at: support@negativethoughtscleaner.com

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. International Data Transfers

Your data may be transferred to and processed in the United States or other countries. By using our services, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through a prominent notice on our site.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:
Mind Reset Technologies LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: support@negativethoughtscleaner.com